Privacy Policy
Last Updated: March 15, 2025
At Flaxmar Xuth, we respect your privacy and take protecting your personal information seriously. This policy explains how we collect, use, and safeguard data when you interact with our Python mobile game development educational programs.
Our operations in Egypt follow local data protection regulations while maintaining international standards. We believe transparency builds trust, so we've written this in plain language rather than dense legal jargon.
Information We Collect
When you visit our website or enroll in our programs, we gather different types of information. Some you provide directly, and some we collect automatically through standard web technologies.
Personal Information You Share
- Name and contact details when you register for courses or inquire about programs
- Email address for communication about enrollment, course updates, and educational materials
- Phone number if you choose to provide it for direct communication
- Educational background and experience level to tailor program recommendations
- Payment information processed through secure third-party providers
- Project submissions and coursework for educational assessment
Technical Data We Collect
- IP address and general location data for security and service improvement
- Browser type and device information to optimize site performance
- Pages visited and time spent to understand user engagement
- Cookie data for session management and preferences
How We Use Your Information
Every piece of data we collect serves a specific purpose. We don't gather information just to have it sitting in a database somewhere.
| Data Type | Primary Use | Retention Period |
|---|---|---|
| Contact Information | Program enrollment, updates, support communication | Duration of enrollment plus 3 years |
| Educational Records | Progress tracking, certification, portfolio development | Permanent for enrolled students |
| Payment Data | Transaction processing, financial records | 7 years for tax compliance |
| Technical Data | Site optimization, security monitoring | 90 days unless flagged for security |
We process course applications, send relevant updates about Python game development trends, and occasionally share opportunities that might interest students. You can opt out of promotional messages anytime while still receiving essential program communications.
Data Protection and Security
Security isn't just a checkbox for us. We've implemented multiple layers of protection because student data represents trust, and that's something we guard carefully.
Encryption: All data transmission uses TLS 1.3 encryption. Student records are encrypted at rest using AES-256 standards.
Access Control: Only authorized staff can access personal information, and all access is logged and monitored.
Regular Audits: We conduct quarterly security reviews and update our systems to address emerging threats.
Our servers are located in secure facilities with physical access controls. We maintain backups in geographically separate locations to protect against data loss while ensuring backup data receives the same security treatment as primary systems.
Sharing and Third Parties
We don't sell student data. Period. But we do work with specific service providers who help us deliver educational programs effectively.
- Payment Processors: Secure transaction handling through certified payment gateways that meet PCI DSS standards
- Email Services: Communication platform providers for sending course updates and educational content
- Cloud Hosting: Infrastructure providers that store and serve course materials with strong security commitments
- Analytics Tools: Basic website analytics to understand how students use our platform and where we can improve
Each third party signs data processing agreements committing to protect information according to our standards. They can only use data for the specific services they provide us.
Your Rights and Choices
Your data belongs to you. We're just temporary custodians. Egyptian data protection regulations, combined with our commitment to international standards, give you several important rights.
Access and Portability
Request a copy of all personal information we hold about you at any time. We'll provide it in a commonly used format within 30 days. If you're transferring to another educational provider, we can facilitate data portability.
Correction and Updates
Found outdated information in your profile? You can update most details directly through your student account. For changes requiring verification, contact our support team and we'll handle it promptly.
Deletion Rights
You can request deletion of your personal information, though we may need to retain certain records for legal compliance. Educational certificates and transcripts are maintained as permanent records, but marketing data and optional information can be removed immediately.
Important Note: Some data retention is required by Egyptian educational regulations and tax laws. We'll always explain what we must keep and why when processing deletion requests.
Cookies and Tracking
Our website uses cookies, but we keep it simple and focused on functionality rather than invasive tracking.
Essential Cookies
These make the site work properly. They remember you're logged in, maintain your session security, and store your language preferences. You can't fully disable these without breaking site functionality.
Analytics Cookies
We use basic analytics to understand which course pages get the most attention and where students struggle with navigation. This data is anonymized and helps us improve the learning experience. You can opt out through your browser settings.
We don't use advertising cookies or share browsing data with ad networks. Our focus is education, not monetizing your attention.
International Data Transfers
While Flaxmar Xuth operates primarily in Egypt, some of our service providers maintain servers in other countries. When data crosses borders, we ensure appropriate protections are in place.
Cloud hosting services may store backups across multiple regions for redundancy. Payment processors operate internationally to handle various currencies and payment methods. In each case, we verify that partners maintain security standards equivalent to or exceeding Egyptian requirements.
Students in Egypt have specific rights under local law that remain valid regardless of where data is technically stored. We've structured our agreements to honor these rights throughout our service chain.
Children and Young Learners
Our Python game development programs are designed for adults and students aged 16 and above. If someone under 16 wants to enroll, we require parental consent and involve parents in the registration process.
For learners under 18, parents or guardians can access student accounts, monitor progress, and receive copies of all communications. We limit data collection for younger students to what's strictly necessary for educational purposes.
Changes to This Policy
Technology evolves. Regulations change. Our programs expand. When we update this privacy policy, we'll notify active students via email at least 30 days before changes take effect.
Major changes affecting how we use personal data will require explicit consent. Minor clarifications or updates to reflect new features might not trigger individual notifications, but we'll always post the updated policy on our website with a clear effective date.
We maintain an archive of previous policy versions available upon request. This helps demonstrate our commitment to transparency and allows you to see how our practices have evolved.
Compliance and Oversight
We take compliance seriously, not just because regulations require it, but because proper data handling is part of running an ethical educational business.
Our practices align with Egyptian Personal Data Protection Law and incorporate principles from international frameworks. We conduct annual compliance reviews and maintain documentation of our data processing activities as required by law.
If you believe we've mishandled your information or have concerns about our practices, you have the right to file a complaint with relevant Egyptian authorities. We'd prefer to resolve issues directly, but we respect your right to external oversight.
Questions About Privacy?
We know privacy policies can raise questions. Our team is here to help you understand how we protect your information.